For our collection range cookies, we recommend ordering at least 2–3 weeks in advance, especially for large or intricate designs. Holiday periods may require even earlier booking due to high demand.

For custom orders that require custom stamps, we require extra time to source those stamps and cutters, therefore we advise to allow 4 weeks notice for any custom order.

Limited rush orders may be available for an additional fee, depending on our schedule. Contact us directly to check availability.

Absolutely! We specialize in custom cookies. Share your theme, colors, or inspiration, and we’ll work with you to bring your ideas to life.

Due to the custom nature of our products, we do not offer refunds once decorating has begun.

Cookies are individually packed in sealed bags. They should be stored in a cool, dry place, out of direct sunlight, preferably in an airtight container.

Avoid refrigeration to prevent condensation.

Consume within 2 weeks for best freshness.

We only use high quality ingredients to make our cookies, including flour, butter (from grass fed cows' milk), free range eggs, natural vanilla extract, salt, fondant and food colouring.

Our cookies contain gluten and milk products and may contain traces of nuts or other allergens.

No, currently, we do not accommodate dietary restrictions.

Yes, for custom orders we have a minimum order of 20 cookies, that for each new design.

For our collection range cookies, the minimum order is 6 cookies.